Contact Centre Specialists
Our commitment is to deliver solutions that drive profitability and success for your business.
About Us
iTalk: Communication Specialists
We are a market leader in contact centre management, IP telephony products, connectivity solutions, software development, system integration and consultancy.
We partner with the leading corporates in the insurance, banking and telecommunications industry both in Southern Africa and abroad. We help companies streamline non-core processes so they can concentrate on their area of expertise.
If you are seeking a long-term partner, you have something in common with iTalk.
We prioritise you and ensure that we fully understand your business. This enables us to provide customized recommendations to make your business more competitive, efficient and cost effective.
These long-term relationships are fundamental in maintaining and enhancing customer value.
WHAT WE OFFER
World-Class Service Provider
We provide end-to-end inbound and outbound contact centre solutions to blue chip companies across the country. We are an associate of a JSE-listed company that operates in the Contact Centre and BPO space.
BPO Solutions
Let us do the heavy lifting so that you can focus on what you do best.
- Contact Centre Training
- Recruitment and Placement
- Strategy and Operational Consulting
- Sales Management
- Collections Management
Services
Preferred independent provider across multiple industries – both locally and internationally.
- Business Process Outsourcing
- Call Centre Solutions
- Software Development
Systems
We strive to exceed your expectations.
- Call Recording Solutions
- Telephony & CRM Systems
- Virtual PA
OUR CLIENTS
World-Class Call Centre Services
Our Superior workforce, coupled with innovative technology driven platforms make us the preferred partner by clients and worldwide associates.
Looking for a Job?
If you are a candidate wanting to submit your CV to iTalk, see our career opportunities.